dhk88 Terms & Conditions

Definitions & Interpretation

The following words and phrases are used with specific meanings in these Terms:

• "Platform" — The dhk88 website and all online services operated under it.
• "User" or "Member" — Any person who has opened an account at dhk88 or is using the platform.
• "Services" — Casino games, sports betting, live dealer games, and other entertainment products available on the platform.
• "Wallet" — The virtual account balance allocated to a member on the platform.
• "Bonus Funds" — Promotional credits that cannot be withdrawn before wagering requirements are met.
• "Taka" or "৳" — Bangladeshi Taka (BDT), the standard currency of the platform.

Membership & Eligibility Requirements

The following conditions must be met to open an account on the dhk88 platform:

• The applicant must be at least 21 years of age. Account registration by minors is strictly prohibited.
• Each user may operate only one account. Opening multiple accounts under the same person's name, or opening an account using another person's identity, is strictly prohibited.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• As part of the identity verification (KYC) process, dhk88 may request a government-issued ID or other documentation at any time. dhk88 reserves the right to hold withdrawals until verification is complete.
• Users who access the platform from areas where online gambling is legally prohibited do so at their own risk.

dhk88 reserves the right to reject any application or close any account, particularly in cases of fraud or rule violations.

Account Security & Password

Maintaining the security of your account is entirely your responsibility. The following guidelines are mandatory:

• Never share your login credentials (username and password) with any third party.
• Report any unauthorized access or suspicious activity on your account to dhk88 support immediately.
• You are responsible for all activity conducted from your account, including access by third parties.
• dhk88 may reset your password or temporarily suspend your account at any time in the interest of security.

Deposit & Withdrawal Rules

The following rules apply to financial transactions on the dhk88 platform:

• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer (e.g., Dutch-Bangla Bank, BRAC Bank, Islami Bank).
• Minimum deposit amount: ৳200 per method.
• Minimum withdrawal amount: ৳500.
• Withdrawal processing time: Generally completed within 15 minutes to 2 hours.
• Withdrawal requests will be sent only via the same method used for the deposit, or via an alternative method approved by dhk88.
• Withdrawals may be held if the account's KYC verification is not yet complete.
• dhk88 reserves the right to investigate withdrawals if fraudulent activity is suspected.

Fair Use Policy (Fair Play)

dhk88 is committed to ensuring a balanced and impartial environment for all members. The following conduct is strictly prohibited:

• Placing bets using bots, scripts, or automated software.
• Exploiting any system error or bug — all winnings obtained in such circumstances will be considered void.
• Attempting to influence game outcomes by colluding with other members.
• Using the platform for money laundering or any other illegal financial activity.
• Impersonating dhk88 staff or providing a false identity.

In the event of any of the above violations, dhk88 reserves the right to permanently close the account and forfeit the balance.

Betting Limits & Gameplay Rules

Minimum and maximum betting limits apply to each game category and are displayed in the game lobby. Members should keep the following in mind:

• Specific game restrictions may apply when placing bets using bonus funds — see the full details of each offer.
• If a game is interrupted mid-session due to an internet disconnection, the result will be determined according to the game provider's server logs.
• dhk88 reserves the right to correct any payout displayed incorrectly due to a technical error or system malfunction.
• Odds and limits in sports betting may change without prior notice.

Limitation of Liability

dhk88 will not be liable for any loss arising from the following situations:

• Loss caused by internet disconnection, server downtime, or technical issues from third-party providers.
• Issues arising from a member's own account credentials being compromised.
• Force majeure events such as natural disasters, government directives, or cyberattacks.
• Any difference between a user's expectations and actual game outcomes — game results are entirely dependent on an independent random number generator.

Services on the dhk88 platform are provided on an "as-is" basis. No guarantee of uninterrupted service can be made, though every effort is made to resolve technical issues promptly.

Right to Amend Terms

dhk88 reserves the right to change, revise, or update these Terms at any time. Regarding changes:

• Updated Terms will take effect as soon as they are published on the website.
• For significant changes, an effort will be made to notify members via their registered email or through the platform.
• Continued use of the platform after updated Terms are published will be considered acceptance of the new Terms.
• If the new Terms are not acceptable, a member may request account closure.

Dispute Resolution

In case of any dispute or complaint, the member must first contact the dhk88 support team. Dispute resolution process:

1. As the first step, inform the support team about the matter via live chat or email.
2. The support team will review the matter and attempt to resolve it as quickly as possible.
3. If a resolution is not reached, an appeal can be made to dhk88's senior management.
4. In all disputes, dhk88's final decision will be binding, unless a different ruling is made by law.

In case of a dispute, server logs and game records will be considered as conclusive evidence.

Contact & Support

For any questions or comments regarding these terms, please contact the dhk88 support team:

• Live Chat: Available 24/7 — support is provided in Bengali and English.
• Email: [email protected]

Our support team is ready to serve you seven days a week, twenty-four hours a day.